Tokyo/Shinagawa Maxell Aqua Park Shinagawa Ticket – Information & Experience Details

Maxell Aqua Park Shinagawa
Japan, 〒108-8611 Tokyo, Minato City, Takanawa, 4-chōme−10−30 品川プリンスホテル内

Description

How can I make a group booking?

For group bookings, please reach out via our Contact Us page with your event name, date, and number of tickets needed. Our team will prepare the best available options and assist you personally.

Contact Us →

Overview

Purchase your Maxell Aqua Park Shinagawa ticket in advance to skip the lines. On the day of your visit, enjoy unlimited re-entry with your ticket and hand stamp. Inside, explore romantic underwater tunnels, vibrant tropical fish zones, a serene jellyfish area, interactive touch tanks, and the Coral Café Bar—all designed with immersive technology and light-sound effects. The dolphin show takes place in a 360-degree cylindrical stage, allowing you to enjoy the performance from all angles. Drop by Maxell Aqua Park Shinagawa at the Shinagawa Prince Hotel, a modern Tokyo aquarium that lets you dive into the vibrant world of the ocean. Revel in a sea of dazzling lights and vivid colors. Marvel at the luminous Jellyfish Ramble tanks to witness the jellyfish sway along with sound and colored LED lights. Watch dolphins play and hurtle through the air during the Dolphin Show. Catch a glimpse of manta rays swimming through the Wonder Tunnel, then meet and play with cute sea lions and penguins. Take a break among luminescent coral at the Coral Cafe Bar, where you can order a variety of tasty snacks. Advance booking via Jasumo Tickets ensures QR code entry, ideal for peak summer (July–August 2025) or holiday periods. Perfect for families and casual visitors seeking an educational, indoor aquatic adventure.

Why Visit

  • Immersive Shows: Dolphin performances in a 360° stadium (3–5 times daily); sea lion/penguin interactions; seasonal themes with light/sound effects.
  • Unique Exhibits: Jellyfish Ramble (illuminated tanks); Wonder Tunnel (manta rays, sawfish); Aqua Jungle (reptiles, tropical fish); touch pools.
  • Family-Friendly: Free for under 4; stroller-accessible; re-entry allowed; attractions like merry-go-round (extra fee).
  • Indoor Comfort: Air-conditioned; ideal for rainy or hot days (25–35°C in summer); duration 1.5–2.5 hours.
  • Convenient Access: 2-min walk from Shinagawa Station; near hotel dining/shopping; ~1.5 million visitors yearly.

Experience Details

Attraction Info

  • Location: Maxell Aqua Park Shinagawa, Shinagawa Prince Hotel, 4-10-30 Takanawa, Minato-ku, Tokyo 108-8611
  • Access: 2-min walk from JR Shinagawa Station Takanawa Exit (JR Yamanote Line, ¥170 from Tokyo Station, 15 min). Google Maps: https://maps.app.goo.gl/ (search “Maxell Aqua Park Shinagawa”). Parking: Shinagawa Prince Hotel (¥1,000–¥2,000/day, validation available).
  • Contact: +81-3-5421-1111; https://www.aqua-park.jp/en/
  • Accessibility: Wheelchair/stroller-friendly (elevators, ramps); touch pools accessible; contact for assistance. Guide dogs allowed.
  • Capacity: ~1,000 daily; queues for shows during peaks.
  • Duration: 1.5–2.5 hours for full exploration.

Operating Hours

  • Standard (March–October): 10:00 AM–8:00 PM (last entry 7:00 PM)
  • Summer (June–August): 10:00 AM–10:00 PM (last entry 9:00 PM)
  • Winter (November–February): 10:00 AM–6:00 PM (last entry 5:00 PM)
  • Note: Dolphin shows 3–5 times daily (e.g., 11:00 AM, 1:30 PM, 3:30 PM; vary by season—check on-site). Hours may extend during events; open year-round, weather-independent.

Experience Highlights

  • Dolphin Show: 360° stadium with water curtains, lights, music; dolphins, false killer whales; day/night variations.
  • Exhibits: Jellyfish Ramble (LED-illuminated tanks); Wonder Tunnel (20m dome with manta rays, dwarf sawfish); Aqua Jungle (reptiles, tropical fish); Little Paradise (coral, clownfish).
  • Interactive: Touch pools (starfish, anemones); sea lion/penguin feeding (extra ¥500–¥1,000); merry-go-round (¥500 extra).
  • Comfort: Coral Café Bar (snacks ¥500–¥1,500); gift shop (¥300–¥2,000); Wi-Fi. Reviews praise shows and lights but note crowds and animal welfare concerns.

Ticket Information

Pricing

Tokyo Aqua Park Shinagawa Aquarium Ticket (tax included):

  • Adult (High School+): ¥2,500
  • Junior High/Elementary (6–14): ¥1,200
  • Child (4–5): ¥700
  • Under 4: Free
  • Note: On-site same; discounts for seniors (¥2,200), disabled +1 companion (¥1,250 adult at counter, certificate required). Annual pass ¥4,800. Re-entry with stamp.

Sales Period

  • Advance Booking: Starts September 1, 2025. Valid for specified date; flexible entry within hours.
  • Day-of Tickets: Available at counter (10:00 AM–7:00 PM); queues possible.
  • Note: QR code entry; high demand summer—book early; free cancellation 1 day prior.

Purchase Channels

  • Online: Click Book Now button anywhere on this page. Receive QR code for direct entry.
  • In-Person: Ticket center (1F, 10:00 AM–7:00 PM); cash/credit.
  • Assistance: Contact +81-3-5421-1111 or info@aqua-park.jp for bilingual support.

Cancellation Policy

  • Standard: Free cancellation 1 day prior; no refunds post-entry.
  • Event Closure: Full refund for closures; check https://x.com/aquapark_sg.
  • Processing: 7–14 business days via platform.
  • Note: No refunds for no-shows.

Rules

  • Venue: Indoor; all ages (under 4 free).
  • Prohibited Items: Large luggage (lockers ¥300–¥500); food/drinks (except café); flash photography near animals.
  • Restrictions: No re-entry without stamp; shows may cancel due to animal health/weather; no strollers in some areas.
  • Photography: Allowed; no flash in exhibits.
  • **No refunds post-entry.
  • Wheelchair Users: Accessible; contact (+81-3-5421-1111).
  • Note: Summer heat (25–35°C); typhoon closures possible.

Precautions

  • No Re-entry Without Stamp: Get stamped for mall exits.
  • Accessibility: Ramps/elevators; contact prior.
  • Phone Requirement: Mobile for QR.
  • Bring QR Screenshot: Required for entry.
  • Luggage: Lockers (¥300–¥500).
  • Arrive Early: 15 min for shows; check schedule.
  • Dress: Comfortable; closed-toe for touch pools.

Additional Information

  • Background: Opened 2005; renovated 2015; ~1.5 million visitors yearly; JAZA member.
  • Experience: Immersive and educational; English signage.
  • Travel Tips:
    • Transportation: JR Pass to Shinagawa (15 min from Tokyo). https://www.japan-rail-pass.com/
    • Accommodation: Book early (Minato-ku: Shinagawa Prince Hotel, ¥15,000–¥25,000/night).
    • Dining: Coral Café Bar (¥500–¥1,500; seafood).
    • Etiquette: Respect animals; follow show rules.
    • Weather: Indoor; typhoon season Jul–Sep.
  • Merchandise: Souvenirs (¥300–¥2,000).
  • Health/Safety: Masks recommended.

Inquiries

Disclaimer

Jasumo offers a facilitation service for foreign tourists and non-Japanese residents in Japan, helping them access and apply for tickets to various attractions, including Tokyo/Shinagawa Maxell Aqua Park Shinagawa Ticket 2025. We are not a reseller of tickets, nor do we sell tickets directly. Our role is to support international customers by guiding them through the official ticket booking process, ensuring they can secure their tickets through recognized platforms and authorized providers.

As a business based in Japan with a bilingual staff and a deep understanding of the challenges faced by non-Japanese visitors, we address common bottlenecks such as:

  • Language Barriers: Navigating Japan’s primarily Japanese-language ticketing systems can be challenging for foreign tourists. Jasumo provides bilingual support to bridge this gap and ensure a smooth booking experience.
  • Access to Japanese-Only Platforms: Many attractions in Japan require local knowledge to navigate and access, and often these platforms do not offer international payment options or are difficult to use for non-Japanese speakers. We facilitate the booking process by providing guidance and helping with international payment methods where applicable.
  • Limited Availability & Complex Registration: Attractions in Japan often have limited capacity, and understanding the timing and process for securing tickets can be confusing for international visitors. Jasumo helps you manage deadlines and requirements, giving you the best chance of securing your entry.

Due to high demand for Maxell Aqua Park Shinagawa, especially during summer and holidays, availability is not guaranteed. Refunds will only be issued if entries cannot be secured through official channels or in case of closure due to typhoons or maintenance. We strongly recommend booking early via https://jasumotickets.com/ to secure your ticket at the official price (¥700–¥2,500).

Booking with Jasumo Tickets

  • How: Click Book Now on https://jasumotickets.com/. Contact https://jasumotickets.com/contact/, specifying date (e.g., Sep 13, 2025), type (e.g., 2 adults, 1 child).
  • Benefits: Bilingual support, Japanese phone assistance, group bookings.
  • Note: Book from Sep 1, 2025, for specific date. Official ¥700–¥2,500.

Our Partners

Jasumo Tickets partners with trusted platforms to ensure seamless booking.

Reviews

  • “The dolphin show was a lot of fun. My foreign friend, who I took for the first time, was very excited. It was a memorable day trip.”
  • “The place is huge, lots of marine life to see. The tunnel was amazing, like swimming with the animals.”
  • “We booked it during the summer holidays. Although the shark viewing area was crowded, it was not difficult to walk. I highly recommend watching the dolphin show! The performance with music was very beautiful and touching.”

Video

Add A Review

2

Send Message

Send mail success

Send mail failed

Please enter input field

reCAPTCHA verification failed. Please try again.

Jasumo Tickets helps international visitors buy event tickets in Japan — from concerts and sports to theater and anime — through official and resale sources.

Jasumo Tickets offers multiple payment methods.

© 2025 Jasumo Tickets. All Rights Reserved.