Privacy Policy

Last Updated: 11/07/2025

 

Welcome to Jasumo Tickets. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our services.

 

By using our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our site or services.

 

1. Information We Collect

We may collect the following types of information when you use Jasumo Tickets:

 

a. Personal Information

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third-party payment providers)

• Passport or ID information (only when required by official ticket vendors)

 

b. Non-Personal Information

• Browser type, IP address, and device information

• Cookies and usage data to improve website experience

• Event preferences or categories you browse

2. How We Use Your Information

We use the information we collect to:

 

• Process and confirm your ticket purchases

• Deliver your tickets through your selected delivery method

• Communicate updates, confirmations, and support messages

• Improve our website, services, and customer experience

• Send you newsletters, promotions, and travel tips (only if you opt-in)

• Prevent fraudulent activity and ensure transaction security

3. Sharing of Information

We respect your privacy — your information is never sold to third parties.
However, we may share limited data with:

 

• Official ticketing platforms or resale partners (to fulfill your order)

• Payment processors (e.g., Stripe, PayPal) for secure transactions

• Delivery services (Japan Post, courier partners, or hotel delivery staff)

• Legal authorities if required by law

All third-party partners are bound by confidentiality and data protection agreements.

 

4. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy or as required by applicable law.
When no longer needed, your data will be securely deleted or anonymized.

 

5. Cookies Policy

Our website uses cookies to enhance your browsing experience, analyze traffic, and remember your preferences.
You can disable cookies in your browser settings at any time; however, this may affect certain site functions.

 

6. Data Security

We use industry-standard security measures, including:

 

• SSL encryption for all data transfers

• Secure payment gateways for all transactions

• Restricted access to customer data within our team

While we take every precaution, please understand that no online system can guarantee 100% security.

 

7. Your Rights

Depending on your location, you may have the right to:

 

• Access, correct, or delete your personal information

• Withdraw consent for email marketing or data use

• Request a copy of your stored data

To exercise these rights, contact us at [email protected].

 

8. International Data Transfers

As Jasumo Tickets serves international customers, your data may be processed in countries other than your own.
We take all reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy.

 

9. Email & Marketing Communication

When you subscribe to our newsletter or make a purchase, we may send you updates on upcoming events, travel tips, or related products such as SIMs, Pocket Wi-Fi, and tours.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting our support team.

 

10. Links to Other Websites

Our website may include links to partner or third-party websites (e.g., payment gateways, tour partners).
We are not responsible for their privacy practices or content. We encourage you to read their privacy policies when visiting those sites.

 

11. Children’s Privacy

Our website and services are not intended for individuals under 16 years of age.
We do not knowingly collect personal data from minors.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”
We encourage you to review this page periodically to stay informed.

 

13. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact us anytime.
Our team is available 24/7 to assist you.

 

Email: [email protected]
Website: https://jasumotickets.com/
Address: Prime A, Nihonbashi Mizuno Building 7th floor 1-11-12 Nihonbashimuromachi, Chuo-ku, Tokyo 107-0061, Japan