Thermae-Yu Shinjuku Admission Ticket – Ticket Information & Experience Details

Thermae-Yu Shinjuku
Japan, 〒160-0021 Tokyo, Shinjuku City, Kabukichō, 1-chōme−1−2 テルマー湯内 B1F

Description

Overview

Thermae-Yu Shinjuku is one of the largest hot spring facilities in the Kanto region, located a 9-minute walk from Shinjuku Station, Tokyo. This comprehensive spa resort, opened in 2015, offers a luxurious relaxation experience with natural hot spring water transported from Nakaizu, Izu Peninsula. Highlights include a highly concentrated carbonated spring, open-air baths, five unique bedrock baths at Healing Terra, a neutral electrolytic water bath (men only), and a lotion bath (women only, added August 2020). Additional amenities include a free rooftop fitness area and sports bar (weather-dependent), a relaxing lounge, authentic Japanese and ethnic restaurants, and wellness services like body care, exfoliation, and Thai massage. Posts on X praise the serene escape in bustling Shinjuku, with premium toiletries and diverse baths. Official tickets start at ¥2,800 (Monday–Thursday, advance), with discounts like Ladies’ Day (Wednesdays, ¥200 off) and a Night Pack for extended stays. Advance booking via Jasumo Tickets is recommended for QR code entry, especially during peak times like weekends and holidays (e.g., August 11–15, 2025). Ideal for travelers seeking relaxation and rejuvenation.

How can I make a group booking?

For group bookings, please reach out via our Contact Us page with your event name, date, and number of tickets needed. Our team will prepare the best available options and assist you personally.

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Why Visit

  • Diverse Baths: Enjoy carbonated springs, open-air Nakaizu hot springs, bedrock baths, and gender-specific options (lotion for women, electrolytic for men).
  • Luxury Amenities: Free rooftop fitness/sports bar, premium toiletries, and wellness treatments (massage, exfoliation); restaurants for Japanese/ethnic cuisine.
  • High Demand: Busy on weekends/holidays; pre-booking via Jasumo Tickets ensures seamless QR code entry and avoids wait times.
  • Prime Location: 9-min walk from Shinjuku Station, near Kabukicho and shopping, perfect for a spa day in Tokyo’s heart.
  • Value Packages: Discounts on weekdays (¥100–¥200 off), Ladies’ Day, and Night Pack (up to ¥600 off) for late-night stays up to 8:59 AM.

Experience Details

Standard Operating Hours

  • Location: Thermae-Yu Shinjuku, Kabukicho Tower, 1-29-1 Kabukicho, Shinjuku-ku, Tokyo 160-0021
  • Capacity: Limited per day (strict control; ~1,000 daily visitors); queues possible on weekends
  • Access: 9-min walk from Shinjuku Station (JR Yamanote, Tokyo Metro Marunouchi, ~15 min from Tokyo Station); 2-min from Seibu-Shinjuku Station (Seibu Shinjuku Line). Google Maps: https://maps.app.goo.gl/7X8z3kZ5Y8Y3Z4Z6
  • Contact: +81-3-5285-7688; https://thermaeyu.jp/en/
  • Accessibility: Wheelchair accessible (elevators, some bath access); contact for assistance; no steps in main areas; locker room support
  • Hours: Daily, 9:00 AM–8:59 AM (next day); last entry 11:00 PM; open year-round, no holidays
  • Tickets (tax incl., per thermaeyu.jp):
    • Monday–Thursday: Adult (18+): ¥2,800 (¥2,600 Ladies’ Day, Wednesdays except end of month); Night Pack (9:00 AM–8:59 AM): ¥4,500
    • Friday–Sunday, Holidays, Specific Days: Adult (18+): ¥3,000 (¥2,900 Women’s Support Campaign); Night Pack: ¥4,900
    • Under 18: Not allowed (18+ with guardian 9:00 AM–8:00 PM, ID required)
    • Disabled +1 Companion: Same as above; discounts at counter with certificate
  • Note: Advance booking starts August 30 (Friday–Sunday), September 1 (Monday–Thursday), 2025, via Jasumo Tickets. QR code entry; 12-hour max stay (¥330/30 min extra). Tattoo cover stickers for women/foreign nationals (passport required). High demand on holidays (e.g., August 11–15, 2025).

Special Operating Hours: Ladies’ Day & Night Pack

  • Date: Year-round (Ladies’ Day: Wednesdays, except end of month)
  • Venue: Thermae-Yu Shinjuku (as above)
  • Sessions:
    • Daytime Session (Standard Admission):
      • Open: 9:00 AM
      • Last Admission: 11:00 PM
      • Close: 11:59 PM; includes all baths, Healing Terra
    • Night Pack (Late Night/Early Morning):
      • Open: 9:00 AM
      • Stay: Until 8:59 AM next day
      • Extra Fee: ¥330/30 min post-12 hours
  • Tickets (tax incl.): Monday–Thursday: ¥2,800/¥4,500 (Night Pack); Friday–Sunday: ¥3,000/¥4,900; Ladies’ Day: ¥2,600
  • Note: Standard tickets valid; Night Pack includes late hours. Rooftop closed in bad weather. Check https://x.com/thermaeyu or https://thermaeyu.jp/en/ for updates.

Experience Highlights

Thermae-Yu Shinjuku offers a luxurious spa retreat:

  • Baths: Carbonated spring, open-air Nakaizu hot spring, lotion bath (women), electrolytic water bath (men), jacuzzi, sauna.
  • Healing Terra: Five bedrock baths with löyly (sauna steam); promotes relaxation and sweating.
  • Amenities: Free rooftop fitness/sports bar (weather-dependent); reclining lounge; premium toiletries (Shiseido, Dyson dryers).
  • Dining: Basement restaurants (sushi ¥1,500, curry ¥1,200); lounge for breaks.
  • Wellness: Body care (¥3,000–¥5,000), exfoliation (¥2,000), Thai massage (¥4,000).
  • Duration: ~3–6 hours; 12-hour max (extendable).
  • Views: Open-air bath with city ambiance; rooftop skyline (clear days).
  • Features: Women-friendly (lotion bath, styling tools); English signage. Reviews highlight variety, peace in Tokyo, and high value.

Ticket Information

Pricing

  • Official Prices (tax included, per thermaeyu.jp):
    • Monday–Thursday: Adult (18+): ¥2,800 (¥2,600 Ladies’ Day); Night Pack: ¥4,500
    • Friday–Sunday, Holidays: Adult (18+): ¥3,000 (¥2,900 Women’s Support); Night Pack: ¥4,900
    • Under 18: Not allowed (18+ with guardian, 9:00 AM–8:00 PM)
    • Disabled +1 Companion: Same as above; counter discounts
  • Note: Dynamic pricing (weekends/holidays higher). Extension fee: ¥330/30 min post-12 hours. ID (passport) required for tattoos/age; no refunds for late-night fees.

Sales Period

  • Advance Booking: Starts August 30 (Friday–Sunday), September 1 (Monday–Thursday), 2025, via Jasumo Tickets. Date-specific; closes when sold out.
  • Day-of Tickets: Available at counter (9:00 AM–10:00 PM); queues possible.
  • Note: Japanese phone number (090/080/070) with SMS required for e-tickets. Jasumo assists; free cancellation 1 day prior.

Purchase Channels

  • Official: Book via Jasumo Tickets. Click Book Now; QR code entry. Ensure email allows “thermaeyu.jp”.
  • In-Person: Counter (9:00 AM–10:00 PM); cash/credit.
  • Need Assistance?: Contact Jasumo Tickets or Thermae-Yu (+81-3-5285-7688, 9:00 AM–8:00 PM) for bilingual support.

Cancellation Policy

  • Standard: Free 1 day prior (by 11:59 PM JST). No refunds after entry or within 0 days.
  • Event Closure: No refunds for partial closures (e.g., rooftop in rain).
  • Processing: 7–14 business days; via Jasumo.
  • Check status: https://x.com/thermaeyu or https://thermaeyu.jp/en/.
  • Note: No refunds for no-shows or late-night fees.

Rules

  • Venue: Indoor/outdoor baths; 18+ only (under 18 with guardian, 9:00 AM–8:00 PM).
  • Prohibited Items: Large luggage, outside food/drinks, cameras in baths. Lockers (free).
  • Restrictions: Tattoo cover stickers for women/foreign nationals (passport required). No re-entry; 12-hour max. No pregnant women in bedrock baths.
  • Photography: Prohibited in baths; allowed in lounge/rooftop.
  • **No refunds post-entry, except per policy.
  • Wheelchair Users: Contact venue (+81-3-5285-7688) two weeks prior; limited bath access.
  • Note: August hot (25–35°C); dress light for travel. English signage available.

Note

Tickets (¥2,800–¥4,900) sell out during holidays (e.g., August 11–15, 2025). Book early via https://jasumotickets.com/ for slots. Check https://x.com/thermaeyu for rooftop status. Tattoo stickers mandatory; bring passport. Night Pack for late stays; pair with Shinjuku nightlife.

Inquiries

Precautions

  • No Re-entry: Single entry; plan visit.
  • Accessibility: Partial; contact two weeks prior.
  • Weather: Rooftop closes in rain; baths open. Check https://x.com/thermaeyu.
  • Phone Requirement: Japanese number for e-tickets; Jasumo assists.
  • **Bring ID/passport for tattoos/age; QR backup.
  • Luggage: Free lockers.
  • Arrive Early: 15 min for entry.
  • Dress: Light for August heat (25–35°C); towels provided.

Additional Information

  • Background: Opened 2015, largest onsen in Kanto; 1 million+ visitors yearly.
  • Experience: Luxury spa with English support; towels/toiletries provided.
  • Travel Tips:
    • Transportation: Use JR Pass/Suica. Shinjuku Station (9 min); 15 min from Tokyo. https://www.japan-rail-pass.com/
    • Accommodation: Book early (Shinjuku: Keio Plaza Hotel, ¥20,000–¥40,000/night; budget: APA Hotel Shinjuku, ¥10,000–¥20,000/night)
    • Dining: On-site restaurants (¥1,200–¥3,000); Kabukicho ramen nearby
    • Etiquette: Respect bath rules; no phones in baths
    • Weather: August hot/humid; indoor AC
  • Merchandise: Spa goods (¥500–¥2,000) at shop
  • Health/Safety: Masks recommended. Check https://thermaeyu.jp/en/

Disclaimer

Jasumo offers a facilitation service for foreign tourists and non-Japanese residents in Japan, helping them access and apply for tickets to various attractions, including Thermae-Yu Shinjuku Admission Ticket 2025. We are not a reseller of tickets, nor do we sell tickets directly. Our role is to support international customers by guiding them through the official ticket booking process, ensuring they can secure their tickets through recognized platforms and authorized providers. As a business based in Japan with a bilingual staff and a deep understanding of the challenges faced by non-Japanese visitors, we address common bottlenecks such as:

Language Barriers: Navigating Japan’s primarily Japanese-language ticketing systems can be challenging for foreign tourists. Jasumo provides bilingual support to bridge this gap and ensure a smooth booking experience. Access to Japanese-Only Platforms: Many attractions in Japan require local knowledge to navigate and access, and often these platforms do not offer international payment options or are difficult to use for non-Japanese speakers. We facilitate the booking process by providing guidance and helping with international payment methods where applicable. Limited Availability & Complex Registration: Attractions in Japan often have limited capacity, and understanding the timing and process for securing tickets can be confusing for international visitors. Jasumo helps you manage deadlines and requirements, giving you the best chance of securing your entry.

Due to high demand for Thermae-Yu Shinjuku, with strict occupancy limits per day, availability is not guaranteed. Refunds will only be issued if entries cannot be secured through official channels or in case of cancellation. We strongly recommend booking early via https://jasumotickets.com/ to secure your preferred time slot at official prices (¥2,800–¥4,900).

Booking with Jasumo Tickets

  • How: Click Book Now on https://jasumotickets.com/. Contact https://jasumotickets.com/contact/, specifying date (e.g., Aug 16, 2025), type (e.g., Adult Monday–Thursday, 2 tickets)
  • Benefits: Bilingual support, Japanese phone assistance, group bookings
  • Note: Book from Aug 30, 2025, for any date. Official ¥2,800–¥4,900

Our Partners

Jasumo Tickets partners with trusted platforms to ensure seamless booking.

Reviews

  • “Although I went there for the sauna, I ended up wanting to try the wide variety of baths, including the jacuzzi and carbonated spring. The body soap, shampoo, and lotion were all from well-known brands. They even had hair dryers and irons, so I really felt like they were welcoming to women!”
  • “In the very hustle and bustle of Tokyo, you can enjoy a wonderful spa experience for an absolute reasonable price. It’s peaceful and quiet, refreshing to skin and soul and with teens an absolute treat.”
  • “The CP value is very high, you can stay until 7 o’clock in the evening, there are many rest spaces, there are different types, there are many types of hot springs for girls, it is a good place to relax.”
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